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Bookshop Attendant, Dia Beacon

Application deadline: Open until filled

Temporary part-time position based in Beacon, New York
$20 per hour, July–October 2024

About Dia Art Foundation

Dia Art Foundation was established in 1974 for the purpose of collecting, commissioning, and presenting major works of art made in the 1960s onward. Today it consists of nine permanent sites across the United States and Germany, as well as three changing exhibition spaces in New York State: Dia Chelsea in New York, Dia Beacon in the Hudson Valley, and Dia Bridgehampton on Long Island. Dia is taken from the Greek word for “through” and conveys the foundation’s role as a facilitator of meaningful artistic experiences that can be encountered in single and repeated visits. 

Position summary

Dia Beacon’s Bookshop staff provides articulate information to the public as well as protects the interest and property of Dia Beacon. The primary responsibilities of the Bookshop Attendant are to assist visitors with their bookshop inquiries and purchases and answer general questions about Dia Beacon and the Hudson Valley region. This position requires familiarity with Dia Art Foundation’s programming, knowledge of contemporary art, and strong customer-service skills. The Bookshop Attendant works closely with the Visitor Services team. Candidates should be well-organized and able to set a professional standard for the museum’s bookshop and entrance area.  

This is a temporary role scheduled for mid-July through October 2024. The standard schedule will be two days per week, primarily Saturdays and Sundays.

Essential duties and responsibilities

  • Assist with daily store operations, sales, and opening and closing procedures
  • Maintain extensive knowledge of inventory
  • Assist loss-prevention
  • Create a visitor-friendly atmosphere, facilitate sales, and operate point-of-sales systems
  • Maintain physical appearance of the store and surrounding areas
  • Assist with store merchandising
  • Maintain knowledge of shipping and receiving policies
  • Answer the bookshop telephone extension and respond to email inquiries
  • Provide accurate information about Dia’s history, programming, and policies
  • Use formal language and always have professional attitude toward Dia’s visitors
  • Provide membership information
  • Apprise the Bookshop Manager of low stock levels for popular titles

Other duties and responsibilities

  • Assist with group visits
  • Meet and greet visitors as they enter the museum
  • Provide regional information, MTA information, driving directions, etc.
  • Assist all departments with programming and fundraising events
  • Inform visitors of Dia’s security and museum policies
  • Always be ready to react in emergency situations according to the staff manual 
  • Assist with general maintenance
  • Keep bookshop and surrounding areas organized, clean, and neat
  • Maintain a safe environment for the general public

Education, certification, and experience 

  • Work experience in a museum or coursework in art history preferred
  • Retail experience highly preferred

Knowledge, skills, and abilities 

  • Excellent interpersonal and customer-service skills
  • Ability to work in a fast-paced retail environment
  • Competency with basic math
  • Knowledge of Dia’s history and programming a plus
  • Knowledge of the Hudson Valley region

Working conditions and physical demands

  • Work is performed in a busy bookshop/retail environment
  • Frequent standing, walking, and computer usage required to accomplish work objectives
  • Ability to lift at least 30 lbs

Please note that to provide a safe workplace free of recognized hazards and to take every possible step to reduce the transmission of COVID-19 among our employees, Dia requires proof of COVID-19 vaccination upon hire, except for those who obtain an exemption due to a medical condition, religious belief, or pregnancy. 

Qualified candidates are invited to apply by completing the online job application, linked here, and attaching a resume and letter of interest. 

Dia Art Foundation is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, Dia will provide reasonable accommodations for qualified individuals with disabilities and supports a neurodiverse workplace. Candidates with nontraditional learning or career paths and/or applicants whose qualifications differ from those listed above are encouraged to apply. 

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