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Senior Gallery Attendant, Dia Chelsea

Application deadline: Open until filled

Part-time position based in New York, New York
$20 per hour

About Dia Art Foundation 

Dia Art Foundation was established in 1974 for the purpose of collecting, commissioning, and presenting major works of art made in the 1960s onward. Today it consists of nine permanent sites across the United States and Germany, as well as three changing exhibition spaces in New York State: Dia Chelsea in New York City, Dia Beacon in the Hudson Valley, and Dia Bridgehampton on Long Island. Dia is taken from the Greek word for “through” and conveys the foundation’s role as a facilitator of meaningful artistic experiences that can be encountered in single and repeated visits.  

About Dia Chelsea  

Dia Chelsea is an art museum in the Chelsea neighborhood of New York City. Opened in 1987 at 548 West 22nd Street as the Dia Center for the Arts, Dia Chelsea has since moved across the street to a series of connected buildings now consolidated at 537 West 22nd Street. It is one of the locations and sites the Dia Art Foundation manages. The Museum hosts long-term, temporary exhibitions dedicated to one or two artists at a time as well as associated artistic and educational programing. 

Position summary

Senior gallery attendants are responsible for providing a positive, professional, and safe environment for visitors.  Attendants will work at the welcome desk, bookshop, galleries, and administrative offices. These positions require teamwork and familiarity with Dia’s history, mission, and sites.  

Essential duties and responsibilities                   

  • Provide superior customer service including welcoming visitors, responding to visitor inquiries, and promoting memberships and public programs
  • Provide a welcoming environment in the bookshop. Assist with the daily operation of the bookshop including customer service and opening/closing procedures. Operate point-of-sale system.  
  • Communicate effectively about the works on view and Dia’s history, mission, and sites. 
  • Provide brief introductions about the foundation and current exhibitions to special guests and VIPs 
  • Monitor visitor interactions and enforce rules and regulations as necessary to assist visitors and protect the artwork; assist visitors with disabilities or special needs; help with crowd management when necessary
  • Assist Visitor Services management in providing job training to part-time gallery attendants and assist them as needed with performing their job duties 
  • Perform routine security checks, responsible for covering and turning artwork on and off 
  • Maintain visual appearance of lobby, bookshop, and reading area. Check inventory of informational materials throughout the shift. Assist with bookshop merchandising 
  • Monitor the condition of the art and the building, making note of possible problems, damages, and changes; communicate serious issues to Collections Management 
  • Monitor all safety regulations and demonstrate ability to assist in case of an emergency 
  • Attend all mandatory trainings for health and safety procedures and exhibition information   
  • Assist custodians with light maintenance and restocking when needed 
  • Assist with special events and programming as needed; senior gallery attendants are expected to work extra hours outside their regular schedule
  • Certify as a New York City Fire Guard 
  • Certify as a Security Guard through NYC 
  • Attend all Dia trainings including those required for EAP/ First Aid and fire drills 
  • Assist in monitoring outside vendors, contractors, and special guests for compliance with Dia's rules and regulations
  • Participate in Visitor Services trainings and cross-site meetings, provide cross-site support as needed 

Education, certifications, and experience

  • College-level credits or degree in an arts field, or equivalent experience preferred
  • Will be required to certify as a New York City Fire Guard and Security Guard through NYC, upon hire
  • College-level credits or degree in an arts field a plus 

Knowledge, skills, and abilities

  • Superb customer service skills and experience working with the public required 
  • Knowledge of Dia’s history, mission, and sites preferred 
  • Knowledge of modern and contemporary art required 
  • Must have the ability to work independently and collaboratively 

Working conditions and physical demands 

  • Will be required to stand and/or walk in the gallery space for long periods of time 
  • May have lengthy periods of solitude in the gallery spaces if there are few visitors in the space
  • Must be able to lift, carry, or move up to 25 lbs.
  • Must be able to have a physical presence in the galleries, which may consist of, but are not limited to, bright, neon, fluorescent and flashing lights, varying levels of noise, low lighted spaces, and cold or warm temperature fluctuations 
  • Must rotate through the outdoor gallery space; will have a rotation in an exhibition space that emits a wireless electrical field which is not advisable for persons with a pacemaker or other electronically controlled medical devices 

Part-time employees are eligible for paid sick days, holiday pay, and participation in the 401(k) savings program with employer match. Employees have the opportunity to learn about the collections through presentations by curators, artists, writers, and historians. Staff ID badges gain reduced or free admission to most American museums and arts organizations.  

This position is represented by the Technical, Office & Professional Union, Local 2110, UAW, AFL-CIO. 

Please note that to provide a safe workplace free of recognized hazards and to take every possible step to reduce the transmission of COVID-19 among our employees, Dia Art Foundation requires proof of COVID-19 vaccination upon hire, except for those who obtain an exemption due to a medical condition, a religious belief, or pregnancy. 
Qualified candidates are invited to apply by completing the online Job Application, linked here, and attaching a resume and letter of interest. No phone calls or e-mails to addresses other than the one specified. Previous applicants need not apply as we keep resumes on file. 

Dia Art Foundation is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, Dia will provide reasonable accommodations for qualified individuals with disabilities.

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